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Service Catalog Template Component Descriptions SC0008 (2 page)

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Service Catalog Template Component Descriptions SC0008 (2 page)
A list of possible services to assist you with the development of your own Service Catalog. Includes component services.         ..
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Service Catalog Template - Component Items SC0009 (1 page)

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Service Catalog Template - Component Items SC0009 (1 page)
A list of possible services to assist you with the development of your own Service Catalog.   ..
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Service Level Agreement Template SLA SL0001 (52 pages)

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Service Level Agreement Template SLA SL0001 (52 pages)
A document defining the Service Levels for an Outsourced or Shared Services organisation. The purpose of this document to describe in detail the Service Level’s applicable to SHARED SERVICES services as specified in the SHARED SERVICES Business Service Catalog. ..
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Service Level Agreement Template SLA - Application Management SL0005 (18 pages)

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Service Level Agreement Template SLA - Application Management SL0005 (18 pages)
A Service Level document covering the hosting of an application and infrastructure. Excerpt This agreement is made between Customer X (the Customer) and the Vendor. The agreement covers Platform Provision and Support Services for Application ABC (the Application) ..
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Service Level Agreement Template SLA - Application Management SL0006 (34 pages)

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Service Level Agreement Template SLA - Application Management SL0006 (34 pages)
A Service Level document covering the hosting of an application and infrastructure. Useful link (Outsourcing Center) Ten Key questions for developing Service Level Agreements   ..
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Service Level Agreement Template SLA - Schedule for Outsourcing Contract SL0008 (21 pages)

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Service Level Agreement Template SLA - Schedule for Outsourcing Contract SL0008 (21 pages)
A Service Level document that relates to Data Center operations.  Useful link (Outsourcing Center) Ten key questions for developing Service Level Agreements   ..
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Service Level Agreement Template SLA SL0009 (6 pages)

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Service Level Agreement Template SLA SL0009 (6 pages)
A high level Service Level Agreement for an Outsourced or Shared Services organization. Useful link (Outsourcing Center) Ten Key questions for developing Service Level Agreements   ..
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Service Level Agreement Template SLA - Framework Bronze Silver Gold Services SL0010 (1 page)

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Service Level Agreement Template SLA - Framework Bronze Silver Gold Services SL0010 (1 page)
A useful framework for defining, developing and implementing  gold, silver, bronze Service Levels.       ..
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Service Level Agreement Template SLA - Schedule for an Outsourcing Contract SL0011 (37 pages)

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Service Level Agreement Template SLA - Schedule for an Outsourcing Contract SL0011 (37 pages)
A Schedule of Service Levels for an Outsourced or Shared Services contract. Also helpful in developing Service Levels. Useful link (Outsourcing Center) Ten key questions for developing Service Level Agreements   ..

IT Job Descriptions and – Key Results Areas. A comprehensive selection of Information Technology Job Descriptions and KRAs across most functions of an Information Technology operation. Read More....

The IT Job Descriptions available cover management, technical and administrative positions for a typical Information Technology function. Consulting Cloud is dedicated to assisting IT operations to perform their functions more effectively and efficiently.

We have therefore made most of the IT Job Description Templates free of charge.

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