Terms & Conditions and Privacy

Consulting Cloud Privacy Policy

Introduction

Consulting Cloud regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Consulting Cloud users, and conforms to Internet privacy standards.

Collection of Information

In order to use the Consulting Cloud website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by Consulting Cloud is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Consulting Cloud customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at info@consultingcloud.com.au

.Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at  info@consultingcloud.com.au                                                                                                                                      

Orders

If you purchase a product or service from us, we may request certain personally identifiable nformation from you. You may be required to provide contact information (such as name, Email, and ostal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Consulting Cloud uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@consultingcloud.com.au

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Consulting Cloud may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Consulting Cloud does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Consulting Cloud site to external entities are not covered within this policy. The terms  and conditions set out in this privacy statement only cover the domain name of www.consultingcloud.com.au

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

 

Consulting Cloud Security Policy

Consulting Cloud uses the eWAY Payment Gateway for its online credit card transactions.

eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY gateway are secured payments.

• Payments are fully automated with an immediate response.

• Your complete credit card number cannot be viewed by Consulting Cloud or any outside party.

• All transactions are performed under 128 Bit SSL Certificate.

• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further

protecting your credit card data.

• eWAY is an authorised third party processor for all the major Australian banks.

• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the

merchant account held by Consulting Cloud

.

For more information about eWAY and online credit card payments, please visit

www.eWAY.com.au

 

Consulting Cloud Refund Policy

Consulting Cloud will attempt to maintain a very high standard of content for the web site.

Due to the fact that all artefacts available for purchase are also available to be previewed prior to purchase no refund will be given.

Please choose your documents carefully as no refunds will be provided once credits have been purchased.

 

Content Disclaimer  

You understand that when using the Site you may be exposed to Content from a variety of sources, and that Consulting Cloud is not responsible for the accuracy, usefulness, or intellectual property rights of or relating to such Content. You further understand and acknowledge that You may be exposed to Content that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against CONSULTING CLOUD with respect thereto. CONSULTING CLOUD does not endorse any Content or any opinion, recommendation, or advice expressed therein, and CONSULTING CLOUD expressly disclaims any and all liability in connection with Content. If notified by a User or a content owner of Content that allegedly does not conform to these Terms, CONSULTING CLOUD may investigate the allegation and determine, in its sole and unfettered discretion, whether to remove the Content, which it reserves the right to do at any time and without notice. For clarity, CONSULTING CLOUD does not permit copyright infringing activities on the Site.

 
Limitation of Liability

CONSULTING CLOUD shall not be liable to you for any damages resulting from your displaying, copying, or downloading any materials, third party content, or user content to or from the site. CONSULTING CLOUD shall not be responsible or liable for any failure of the site or service to operate, for any errors in or in connection with the site, or for any lack of access to the site or service. CONSULTING CLOUD may interrupt the site or service at any time to perform maintenance, to address security breaches, or for any other reason, or no reason at all, with no liability to you whatsoever. In no event shall CONSULTING CLOUD be liable to you for any indirect, extraordinary, exemplary, punitive, special, reliance, incidental, or consequential damages (including, without limitation, any loss of data, revenue, profits, use, or other economic advantage, any damages arising from any unsuccessful court action or legal dispute, or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) however arising, even if CONSULTING CLOUD knows or has been advised there is a possibility of such damage. The liabilities limited by this section include, without limitation, liability for negligence.  

These limitations of liability also apply with respect to damages incurred by you by reason of any products or services sold or provided on any reference sites or otherwise by third parties other than CONSULTING CLOUD and received through or advertised on the site or received through any reference sites.  
 

These terms do not grant you or any third party not in privity to this agreement any greater or additional rights or remedies against you or CONSULTING CLOUD than such third party might otherwise have absent these terms. These terms do not grant any third party beneficiary rights, such rights are expressly disclaimed.

 
Limitation of damages  

In no event will CONSULTING CLOUD or its affiliates’, contractors’, employees’, agents’, attorneys’, or third-party partners’, licensors’, or suppliers’ total liability to you for all damages, losses, and causes of action arising out of or relating to these terms, your use of the site or your interaction with other users (whether in contract, tort including negligence, warranty, or otherwise), exceed the amount paid by you, if any. 
 
These limitations of damages also apply with respect to damages incurred by you by reason of any products or services sold or provided on any reference sites or otherwise by third parties other than CONSULTING CLOUD and received through or advertised on the site or received through any reference sites.